Customer Stories

"You created my doggie cuffs back in 2018, I could tell that you really put a lot of thought into the details of your fine work, each piece is like an art. I'm forever grateful. I'm also glad to see you growing your business along the way, and going strong no matter how the circumstances of the world turning upside down." -K.L.

"I am absolutely blown away by this company. Their jewellery is so thoughtful and well made. Every last detail is intentional. Their generosity to both the community and their customers really speaks to their virtue. I feel so proud to wear my Franny pieces. Without a doubt, heirloom quality ♥️ Thank you so much. Feeling so very blessed!
🙏" -T.

'I do love your designs. I’ve showed so many people your website now.' -L.S.


'Thank you for sending me a beautiful ring and gifts. I received it today. I was surprised when I opened the box. Thank you so much for your kindness. I will take good care of it.' -H.
'I love love love my earring and bless your beautiful hearts for the lovely bracelet that was so very kind of you !!!' -S.R'

'Thank you so much. I did receive the package yesterday! I was so surprised and thrilled to see the bangle. It is absolutely beautiful. I am so impressed by your amazing customer service overall, and then with a shipping hiccup thrown in the mix, you have been so helpful and generous! I have always been a Franny E fan – now a super fan.' -M.M.

'Hi, got the charm plus the extra gift! Thank you so much, it was such a pleasant surprise :)' -R.C.

'Everything was so beautiful. I wear my little muse on my ear every day now, and I actually gave the bracelet to my mother-in-law; she loves it.' -L.B.

'Your package came. As always, the contents are breathtaking. I adore the long box which you lovingly decorated w/ a "j." This will go on the bathroom counter so I can store all my new goodies. Imagine my surprise when I found the cuff that I didn't get to buy. I love it and am wearing it right now. In the dark abyss (sapphire) of the forest still shines with the soft glow of the moon (turquoise). Atop the hill howls the little red fox (ruby). It's what I see anyway... I will take more pictures later w/ the gem boxes. They're so cute; I'm not sure I can even give one away as a present. Haha. Thank you, thank you, thank you!' -J.L.

'Wow. I cannot believe how beautiful my order is from you all. I absolutely love the box, the note, the stunning necklace you all gave me! I’m speechless! Thank you all so much! They will both be on me everyday until I can no longer wear them!
Much love.' -M.S.

'THANK YOU FOR THE BEAUTIFUL JEWELLERY!!! My package just arrived and I’m in love!!!! Your packaging is incredible too.
I love the bracelets, earrings and the necklace!!! I am so excited to have them all and appreciate the “bonus” items that you included - so thoughtful and sweet!!!! Happy New Year to all of you and again, a big THANK YOU!!' -D.S.

'Thank you for my gorgeous earrings, they are so pretty and the extra pearl pendant gift is beautiful. You guys are amazing. Will be back for more. Stay safe and well.' -F.

'Just to let you know that the package arrived today, I adore my Dreaming Muse ring and it fits perfectly! Thank you so much for including the bangle, I wasn’t expecting it but I love it. Kind Regards.' -A.T.

'My We See The Unseen wedding ring is great! Thank you!!' -J.G.

'I am so happy to see the donation going to a women's centre! I can't wait to receive my Dreaming Muse ring. Thanks again for all of your assistance through this, it's probably been my best online shopping experience to date.' -E.C.

'I absolutely love my earrings and gorgeous necklace! Thank you so so much for your lovely gift. I will treasure them both forever  I have had so many compliments already and rock them everyday. I will be in touch soon to order a custom cuff.' -R.M.

I absolutely ADORE the tourmaline ring and the bronze earrings, thank you so much.' -M.L.

'You speak truth to your art and I admire your intentions behind each piece you create. Thank you again!' -A.T.

'I have my earrings and moon pendant. I am so happy.' -N.

'I finally opened up the package and My heart melted with joy when I saw the ring! It’s perfect! Thank you so much for all your amazing work you put into this piece. I love every details of it. It truly means so much to me. Also, thank you for the beautiful and meaningful pendant. My friend loves it too. I can’t thank you enough with all that you’ve both done to create this piece for me.' -T.

'I absolutely love the Rainy Day Cuff, it is more beautiful in real life than it comes across on the website. The opal flashes beautifully and i can't help admiring it, as my arm moves. I adore the pink tourmaline, the particular stone in the cuff is lovely. I had been wanting this cuff for a while and it exceeds expectations. Again, the customer service was excellent and your really feel valued in the way they correspond with you.' -M.G.

'I haven’t taken my necklace off except to turn it around to the other (silver) side! It’s perfect for my casual life. I call it my Third Eye.' -D.W.

'I received my ring yesterday, and I’m in love with how unique it is. I also loved the pearl pendent. I appreciate all the feedback when i had questions. Definitely worth purchasing from you guys again.' -G.

'This piece is quietly stunning. The moon has a gentle strength about her and I feel that the facial expression on this piece so perfectly captures that. The pendant has a nice weight to it too which always feels nice. I wear her when I need a reminder that peace lives within.' -A.

'I got my Shine Bright Don't Burn necklace as an everyday, go-to piece that I wouldn’t have to overthink. It goes with everything and gives a little understated shine, more a glimmer than a glitter :) The chain is the perfect length too definitely a 10/10 piece!' -A.


'I love the tones of the pearl from paris! At first glance it looks white but the more I look at it it actually has gentle reflections of green and violet shimmering through it. I love pearl jewellery but always held back as I could never be sure where/how the pearls were sourced but Franny e is really great at sustainable sourcing and I finally felt confident that I was making a responsible purchase. Love this piece so much, and the hidden gem on the other side is so special!' -A.G.

'I first came across Franny’s designs in a small shop and was delighted to find her unique work. The tradition of hand tooled production gives each piece its own personality. When it came time to fashion a custom ring, I thought of her and together we worked out a simple yet stunning design. As always, our exchanges include thoughtful presentation and kindness.' -J.M. 

'Hi there, Quite a while ago a friend of mine shared a discount code with me that you generously sent to the two of us. It was so thoughtful, and right away I knew what I wanted to order! My package arrived but I didn’t open it as my birthday was coming up and I wanted to save it until then. Imagine my surprise when I found yet another gift in the package from you! Your jewelry is gorgeous, and your generosity is out of this world. I shared on social media and tagged you but my accounts are private so you likely can’t see the post. I wanted to make sure you knew how much I appreciated this gift. Thank you.' -R.P.

I spent a looooong time looking for wearable bracelets that were interesting enough to invest in and subtle enough to go with everything. These cuffs are just that and their unique metal texture is so engrossing to look at. These live in my ‘everyday jewellery’ box!' -A. 


'Good Evening Jay, from a very sunny Edinburgh from a very happy mother and daughter. We received the package today, M. is over the moon with the contents, she has had both cuffs on all day along with a big smile. She loves everything. If you want you can send us individual links to do separate reviews, M. would be more than happy to do that. Thank you so much for the 3 necklaces, they are so special and will hold a lot of meaning for all three of us, we are already planning to all wear them on out first night out after lockdown. It is great that for her 21st R. has the double muse cuff with white topaz and then M. got the single muse cuff with white topaz, it is a nice way that will bring many memories for years to come. M. also loved the extra on the lids of the boxes, that was such a surprise for her and although you don't know her well, it really is the kind of thing she loves. She's a bit of a collector (hoarder) and keeps all kinds of things that may seem inconsequential but hold so much meaning and feelings for her. M. is also over the moon with the pearl ring and necklace that she was coveting for so long on your website, I may seem a lot for her to have got at the one time but she has had a pretty tough few years through illness and jewellery brings so much joy to her. She loves finding individual jewellers who seem to spark something in her and it brings her so much joy. She first saw Franny's jewellery on Tomfoolery, we haven't bought anything from there by Franny but have bought some other items from other Jewellers. M. seems to place meaning to each piece and wear them at different times when she feels she needs some support or strength, what a gift Franny is able to give to people all over the world, if they are like M. I just wanted to email, to let you know everything arrived safely, I hope you have a great weekend, I think we will be hiding indoors as we are having a heatwave of 25/80 degrees and are all melting, Scots were not designed for the heat.' -M.G.

'Mid-Covid purchase, a super unique design. The ring is so beautifully made and glitters away happily on my finger most days! Like a still life painting but wearable :)' -Anonymous


'Thank you for helping me make this proposal special Franny! The ring is beautiful and unique and we couldn't be happier with it. Definitely a 5/5 in every way.' -A.A.

'I saw your pieces at catbird and went to your website and fell in love with the raw and mystical quality of the metal. All of the pieces really resonated with me but I wanted to find a pair of necklaces that I could layer and pair together for the summer, so I decided to take the plunge and order these two. I especially liked the bronze/gold quality of the opal/ruby bow necklace in the photo online. There was no opal but citrine is my birthstone so that will be special!' -K.

'It arrived today.  It is sooo beautiful and perfect!  Thanks so much and thanks for the little surprise bracelet!  Take care, until next time :)' -E.D.

'Needless to say I love your jewellery! Everything you make feels filled with intention and goodness. You have a lifetime client in me :)' -A.

'My first purchase from Franny e! A ruby ring surrounded by a burst of diamonds. I had been looking for something that reminded me of an Indian aesthetic that I could wear everyday to honour my heritage and this ring basically jumped out of the cabinet at me. It has been my long time companion, truly a future heirloom! I had to get it sized twice when purchasing (I had messed up my ring size when I had measured it the first time) and the team at Franny e was so accommodating and responsive throughout the process which I really appreciated!' -Anonymous



'Packages safely received by both Mum & D. today, thank you so much again for everything including the extras you kindly put in. They’re both delighted and completed made up! 🙂 You guys are great - future orders to come and will highly recommend you to others.' -T.

'I absolutely LOVE the necklace. I’ve been wearing it everyday since it arrived. It looks like a little shell and it makes me so happy which is much needed 🥰.' -V.

'My order arrived today and I am seriously blown away! Each and every piece feels so special and it's as though they have been infused with goodness. Thank you so much for making these magical pieces and thank you so much for the gifts you included, you are seriously too kind! I opened all of the packages and just stared at them while I had my morning coffee. Again, thank you so much for doing what you do. Be well and best wishes to you all!' -A.

'It is the nice end to a Saturday night knowing that I have new jewellery to look forward too. Your kind emails made it so much better to feel confident about ordering form a new company t this time, with all the complications due to Brexit and covid. Enjoy the rest of your weekend, knowing you made a difference to someone you haven't even met.' -M.

'Hello! I received my package yesterday. The earrings are so beautiful! I have not changed my earrings since the pandemic (and they are your Lucy Pearls!), so new earrings are basically a new me at this point.' -K.O.

'I received my Pearl from Paris ring and it’s so delicate! I love it! A creamy pearl nested in a wee gold cup....nothing better! And, thank you so, so, so much for the bangle with the muse....your bangles are my signature bracelet and the muse really tops it off! Gorgeous look.' - L.J.

'They have arrived and I love them!!!! Thank you!' - M.

'Received my ring and necklace!  I love the ring, it's amazing, it has such a great vibe, which I need right now!  And the necklace is awesome too, delicate and beautiful.  And I also love my little vase of flowers necklace!' -S.C.

'I love it 😻 so nicely made ! I love a lot of thinks that are made by the artisan jewellers. Wonderful skills 🙏Have a lovely evening.' -D.

'Thank you so much. Thank you, thank you. I have been so deeply touched by your generosity. Where to begin?! Firstly, thank you for my gorgeous order of the Shine Bright Don’t Burn necklace and earrings - I even spotted the ‘r’ tag on the catch! Just the most thoughtful touch, it brought a huge smile to my face! Thank you for your thoughtfulness, it really was a highlight of my Christmas Day. I adore them - with the round setting they remind me of little sunshines (...and, trust me, there’s not a lot of that in this post-Brexit, new strain, lockdown, English winter!) I have worn this set every day since I received them - and look forward to many more days to come. The glitter exquisitely - sometimes I have take them out just to admire them myself :) Well, to then discover the beautiful All That Ever Was necklace in the package was a little bit more than my emotional resilience was prepared for on Christmas Day! Thank you so much. I have admired this pendant on your website in the past - it is such a special thing. Naturally, I fell in love with it straight away (when I opened it, my sister exclaimed, ‘that’s even more *you* than the ones that you chose!’) Nonetheless, inspired by your generosity, I wanted to share the joy you had brought me. I gifted the necklace to my younger sister ...but, knowing how much I liked it, she suggested that we share it. We live apart and will take turns to swapping between us when we see each other; I love that it will be a sort of sisterhood/friendship token - it feels fitting. With its expression of wistful wisdom and guardian-esque quality, it brings me comfort - I have been wearing it recently on some difficult days. It is also a precious reminder of the generosity of strangers - which brings great hope always, but at times like this, can be easy to forget. My mother trained as a silversmith and, as a family, we have always placed a lot of meaning on our jewellery (as you can tell..!) Gosh, this has turned into quite an essay - thank you for reading this far! Most importantly, I just wanted to sincerely share my immense trans-Atlantic gratitude. Thank you Jay, to you and your wonderful team - thank you for the beauty that you create and the light that you bring.' -R.

'The cuff was a hit! She loved it. My wife is a big fan of your store.' -B.M.

'I must admit I’m wearing my other gorgeous cuff around the house today just because it warms my heart & makes me smile admiring it :)' -A.

My necklace arrived yesterday and it is so lovely! I’m excited to wear it today.
Thank you so much!' -M.L.
'I'm just treating myself. I have loved the look of this piece for a while as it reminds me of one of my favorite films, Baz Luhrman's Romeo + Juliet.' -C.

'My wife loves her earrings. She put them in so quickly, I'm sure they'll be a staple for a very long time. Thank you!' -J.A.

'It has come a long way, but finally I got it in Hungary and it’s absolutely stunning.
Thank you so much!!' -S.

'We are very thankful for your lovely and patient guidance through this whole process of creating our wedding band and gifting us a wonderful necklace on top! We didn’t expect such a beautiful surprise at all! You made us think about a text written down in the Bible in 1. Peter 3:4 where it says to „let the secret person of the heart be in the incorruptible adornment of the quiet and mild spirit, which is of great value in the eyes of God.“ This verse shows that the greatest beauty lies within a person himself. We find that you reflect many great qualities within the way you communicated and worked with us and we didn’t want to leave that unsaid. Please keep up the wonderful work and stay safe and healthy, but especially joyful!' -V.&M.

'Omgsh...our treasures arrived safe & sound today & once again you have touched our hearts & souls with your kindness & pure talent...our hearts are filled with joy & gratitude & the pictures really do not do your work justice! So happy to have found you & to have the honour & pleasure of wearing your pieces which hold added personal meaning thanks to how wonderful you both inspire me & restore my faith in people...thank you SO much from me & mine!!! 🤗😘🥰😍❤️✨🌈🌼💫 Xxxxxx' -A.

'I am SO sorry to just now respond. My shifts in the hospital have ramped up so have been a bit out of touch. I LOVE it so much and she is very happy and made herself comfortable on my wrist. Forever cherished💜.' -M.K.

'I just wanted to thank you for being amazing. I love them, but having been blessed with a ring and a necklace I feel they need to be gifted away so I can share your wonderful jewellery with someone else. I love everything you make and everything you stand for. Thank you, sending you lots of love, x.' -V.C.

'I just wanted to let you know that I opened my necklace yesterday - when i had a quiet moment!. It is absolutely perfect and it goes so well with my labradorite - in colour and in style. I shall be wearing it to the big news years celebration tonight - in our living room. Thank you for working with me and indulging my questions and wishes, I know how much work goes into being an artist.' -K.

'This is the first chance I’ve had to message — I cried when I opened your beautiful box. I’ll treasure the necklace always. Thank you, thank you, thank you. 💕.' -K.

'I was truly speechless when I opened the gift that P. asked you to create on my behalf! From the gorgeous and personalized gift wrapping, to the magical opening of your amazing boxes....the medallion, a gift in itself....and then those truly precious earrings! I love them! Paul was super happy you provided joy to us both. Thank you for being so thoughtful of our family in your creative process, thankyou for choosing those unique and twinkly faceted are so right, I love their colour, their irregularities, and the life within and...thank you for that sweet medallion, with my children so beautifully represented among the circle of jewels! Truly breathtaking. Your artistry shines through everything you do.' -J.

'My neighbour received the package for me and I went to get it today ! I LOVE it thank you so much I can’t wait to gift it to L.! Thank you so much! So beautiful ❤️.' -L.

'Wanted to let you know I received my ring and she's sooo lovely. Thank you so much.' -F.

'You make the most beautiful pieces!! Thanks again.' -V.

'It arrived yesterday! I am so thrilled with it - the little box it came in was just the cutest and the addition of the bracelet was a wonderful surprise. I’m certain this is a necklace I’m going to love and wear for a life time. I am literally obsessed. Not to mention how amazing your customer service is. Your hospitality hasn’t gone unnoticed. Thank you all so much!!' -S.P.

'Thank you so much! My sister and I are treated ourselves and our two best friends to your moon necklaces. We are so excited and we have loved everything we’ve learned about your company so far, what you are doing, the art you are making, and the wonderful customer care!' -L.

'She absolutely loves it! It was her 28th birthday and so I made her a video and proposed at the end :p, it went very well!' -A.

'A big thank you!  The ring looks, amazing and the service made me feel like family :)  I really appreciated this experience!' -A.

'I just received my order. I just want to say that everything is absolutely beautiful, I couldn't have asked for more or better service. I am a customer for life. -E.V.

'I just want to say think you!!! Take care, you are amazing, thank you for the bracelet!! You are the best! Peace and Love.' -H.

'It’s arrived! Totally beautiful and completely love it!! can’t believe how fast it arrived.' -B.

'I love it 😻 so nicely made ! I love a lot of thinks that are made by the artisan jewellers. Wonderful skills.' -D.

'Oh my gosh I just received my bangle order and CANNOT BELIEVE.  I am FLOORED and OVER THE MOON!!!! You seriously rock!!!!! I have the muse hoop earrings too and I LOVE them so much omg I’m freaking out right now (if you can’t already tell haha)!! I had one of your tassel bracelets before, but it somehow got lost in a move. Maybe one day it will resurface, but for now I’m SO HAPPY to have my favourite everyday staple bracelet back in my life as well as this new dreamy lady. It doesn’t get much better than this. Wishing you all the best, from one happy gal.' -N.B.

'My family had Christmas today so I was able to give my daughter her December's Moon necklace.  She was so pleased that she cried!  But not only that, when I told her that you had sent a second necklace which I was wearing, then she really cried!  She laughed and said we now have BFF necklaces!  :)  She said she loves it so much and it will always be so special to her. So, I thank you for that.' -M.R.

'Thank you everything is beautiful...and I think you sent me an extra necklace?  If you meant to, I really appreciate it!  If not, please let me know...And your packaging is awesome.' -S.

'Beautiful! Thank you. Now the trick is to keep it hidden from my wife until Santa shows up.' -L.

'I received my beautiful ripple necklace this afternoon and I LOVE IT...thank you so much for making it...its just exactly what I've been searching for. Lots of love.' -C.

'Your bracelet and rings have been my companions on my long walks during Covid time.' - A.

'Want to let you know that the lighter package arrived today. I'm so excited about his bday present. I'm sooo in love w/ the secret garden pendant you included... thank U! I'm going to write you a real thank you note but just needed you to know immediately that you are so appreciated and your art is so loved in my house.' -J.L.

'She LOVED the bracelet and so do I. Its so beautiful, thank you!' R.

'I am just delighted. Wow, sincerely appreciate this. I just stumbled upon your site, I don't even know how I ended up there, but just love your jewelry. I just love the mixed metals you use and the obvious care and love you have for the objects you are making.' -R.A

'This is a very late note thanking you SO much for the delicate gold nugget necklace that you included with my muse earrings. I adore it. I am now “body by Franny”....I wear my haro bangles every day, my cuffs for dress up, my Nana rings every day of course and my gold nugget and moon necklace are perma necklaces together. Pretty smashing I think! The Muse earrings are perfect! Sadly they’re for my daughter but I intend to wear them until I mail them to her in England. -L.

'S. is beyond happy with his all that ever was moon necklace...he’s on furlough from work currently due to the pandemic so he’s been wearing it around the house in his pj’s rocking it with his new bling 😍 he adores the emerald & is so touched by your kindness & gesture...we think u r both the most amazing & inspirational people & ur relationship reminds us of ours 💕💕. Thank You 🤗. -A.C. 

'Thank you so much for the ring- it is perfect and matches my wedding band so well. We were on vacation when it arrived so sorry for the delay (our neighbour rescued it from the porch thankfully). I also appreciate the bonus gift and find it very coincidental since I just had a baby whose nursery's theme is moons and her birthstone is a ruby so the moon necklace with a red stone felt kismet!' -C.R.

'The family birthstone necklace arrived today along w/ a tumbling of love-of-a-kind little treasures spilling out of the packaging. Thank you for always being so generous w/ me. Your other pieces have been opulent, meaningful (of course), moody (color combo choices) so I would describe this one as the most whimsical so far. It has a weightless feel to it even though the metal is substantial. I love how all the stones play off each other.' -J.L.

'Thank you so much! The ring is so lovely and it arrived the day before we left for vacation where Internet was spotty. I very much love your designs and thank you for your exceptional personal touches. I will be gifting the lovely bracelet to a cherished friend. -K.

'The connection we’ve established is lovely & you are both extremely special people to develop such personal & meaningful relationships with your customers who feel more like friends 🤗 thank you SO much for getting the cuff that’s amazing 🥳. HUGE thanks to each of you for going above & beyond & for just bring your wonderful selves 🌟🌟 x.' -A.


'Hi there. Hope alls well. Just wanted to let you know the necklace has arrived. R. loves it. She looks amazing. Thank you so much. This means a lot.' -J.O.

'Crying tears of joy! This gorgeous gift has arrived. Yayyyyyyy!!!! I can’t tell you enough how enamoured I am with this piece. It calms me' -T.K.

'Hi there, just wanted to let you know I received my ring yesterday, so pretty. l love it. And thank you for the earrings you gifted me as well! 💕.' -M.B.

'I just want to express my huge thanks for the parcel with the most beautiful contents that arrived heart is full of happiness & gratitude! 🙏🏽.' -B.

'Thank you SO ring & bracelet fit perfectly & J. will adore her ring when she finally gets to see it on her birthday! 💓 - R.

'I’ve drawn such comfort from my jewelry over the years...each piece holds special meaning & so many’s such a personal thing & so powerful!..i love my job because it allows me to make a difference but I realize the many diverse ways we can make a difference to ppls lives including you with your gift, passed down your lovely family, that will have brought & continue to bring so much pleasure to so many 💯. - A.

'Hey I got to see my Nan today for the first time since lockdown, it was such a special moment made even more so by your kindness and generosity. Thank you so much she was absolutely made up with her jewellery and completely surprised. Thank you again so much. Lots of love 💕💕💕💕.' -S.L.

'The bracelets came! Thank you so so much!! I’ll be giving it to my sister tonight! I’m going to try and film her reaction! & I think i’ll be shipping the bangle to my other sister in Australia (Melbourne) who has been really struggling since they have gone back into a strict lock-down.' - T.


Thank you for your generosity, and recognizing so many beautiful people making life better during this crisis. I adore the beautiful things you make 💛🌼 - C.

'My beautiful gift arrived today! Thank you!!! Sending you so much love and gratitude!!! I hope you have a wonderful weekend! Big virtual hug!' ❤️🤗❤️🤗❤️🤗❤️. - S. 

‘Thank you so much— I just received the earring in the mail and it is absolutely stunning. The design is even more beautiful than I imagined! It was a lovely surprise to be treated with today. Thank you for your generosity! 🖤’ -A.W.

'The parcel arrived!!!!! 😄😄😄

(AND I'm having coffee with C. -the bestie who is getting the matching bracelet- tomorrow morning so this is PERFECT TIMING!) I excitedly but cautiously dug into the parcel to find ...4 gifts! 😯 OH NO! I was expecting two glorious bracelets and the amazing MAGICAL THINKING TOKEN! (Oh I just LOVE IT! It's so hard to put down! 💛 I have a very special and perfect place for it on my shrine/alter!!!)
So, back to the parcel--- There was an extra bracelet. Thank you!’ - A.S.

'Oh wow!!!! I FINALLY rescued my package from the post office today and I am so in love!!! My mom and I both adore our pieces and I will be getting pics to post soon!!!' -G.H. 

'It’s my favourite piece of jewlerry. I love the style!' -J.


'The bangles are awesome and my sister LOVED them!!! I look forward to my next purchase with your product!!!
Take care and stay safe.' - Angie M.

'It’s beautiful!  Thanks ❤️There are just no words!!!!  The ring is insanely beautiful and perfect.  I love it!  Thanks so much!' - E.D.

'The ring and earrings came at the right time. I was feeling quite depressed today due to the divorce shenanigans and my kids not adjusting to the remote learning. Everything is beautiful and my little girl loved her surprise. She was happy about the butterflies.' - F.

'I have just received the necklace and it’s so beautiful it made me tear up! Such a stunning piece, thank you so much. And thank you so much for the stunning packaging as well - the muse necklace you added and the silver pin with garnet to close the box, so pretty! I just love all your pieces so much and will start saving up for the next one. Thank you again for bringing me joy through this piece in such a gloomy time. Stay well. -V.X.

'I've just received my locket!!! It's STUNNING!!! Love the size and shape and everything. It's so unique and beautiful. I keep playing with it and then look at it and swoon :))) -V.C.

'Hope you are doing well!! I wear my necklace every day and cherish it so much :)' -V.

'Despite Covid, life and work must go on. My employees are working from home but I am still @ the office. I've been super busy just plugging away the last few days, feeling sad about all the fun things that are on hold, like my skating and having breakfast w/ my team mates.  And look what came in to brighten my day! You've made me super happy today. I love the bead and the cute moon smile. Thanks so much for the snail mail.' - J.

'They arrived today!! We are so happy with them, each piece is so special and stunning, and they feel great on.' - J.B.

'I LOOOVE my moon necklace!!! I'll send over a photo soon! Thank you for your help and for continuing to be an inspiration to us all...' - F.

'The package came today.  The work is gorgeous.' - B.P.

'The necklace is perfect!! 🥰 The details, the thoughtful extras, it went beyond what I was expecting.  And the extra charm on the incredibly thoughtful❤️  I’m keeping that for myself😉 Not only are you a very, very talented artist, you are a wonderful, caring person.  Every time you contacted me, you took the time to ask how we were.  That meant a lot.  There is a sensitivity there, that many do not have.  I think the sensitivity comes out in your designs, that’s why they are so special. Caitie was absolutely more than delighted.  The expression on her face as I explained the idea behind the piece, your design, your idea of the number, the leaf charm, her they say, priceless!  The only unfortunate thing was we couldn’t hug each other because of COVID, but we will catch up on those at a later date. Thank you so very much!  I am sending you a virtual, very big hug.' - M.N.

'She loves them she was wearing them yesterday.' - E.

'I just wanted to say a gigantic thank you for making my ring and rushing the order so I could have it for our ceremony. Thank you for being apart of my wedding, and creating something so stunningly beautiful that I get to wear every day. It brings a smile to my face every time it catches my eye.' - A.R.

'I absolutely love your work. My boyfriend bought me the Muse bracelet a few Birthdays or Christmases ago' - R. 

'My gorgeous rainy day 2 has arrived and is even lovelier than I imagined it would be! Thank you so very kindly for the beautiful thin cuff with pale aqua tassel. That is my absolute favorite color and I ADORE the cuff so much. I am so proud to wear your pieces knowing the love and care that goes into each one. I thank you again from the bottom of my heart.' - C.P.

'I love love love my gold muse pieces :)))  I haven't taken the ring off since I received it!' - A.

'I want to tell you that switching to the emerald is a heart-warming gift from you to me. Our little Boston Terrier passed away in June and his birthstone was emerald. The muses holding the center stone is as if angels are watching over him in doggie heaven. Thanks for doing that for me.' - J. 

'I wanted to thank you for wanting to craft me some new earrings that will be most beautiful and quite wonderful to wear as well! I absolutely love your creations and have admired them for quite some time! Thanks for sharing your creativity.' - J.


I think it’s really special you’re making a custom piece for me, I am a big fan. It means so much.' - R.L. 

'Thank you SO much! I got it today and it is PERFECT. The crystal was very sweet too. Gosh I'm so happy, couldn't be more perfect. I am forever thankful.' - N. 

'Wow! My custom Between Past & Future ring is beautiful!  I love it! My dad lived with me for years; he had Alzheimer's and I took care of him.  It was a crazy, thankless job, so every once in awhile I would splurge and buy myself a present :)  This month will be 2 years since he passed away, but I wanted something to remind me of those times anyways no matter how crazy and surreal they were.  Thanks!' - E.

'Thank you!!  I looooove it!!' - C.G. 

'We are over the moon about our rings! They are absolutely stunning. Thank you so much for creating these for us, they are so special. We hope to work with you again in the future!' - C. 

'I can't tell you how thrilled I am. And the customer service is unreal. I was really drawn to the pieces because I have a passion for gemstones but more organic ones with a lot of inclusions and imperfections. I primarily wear gold so I love that the bronze will be a great way to marry the silver with my gold pieces. I'm a jewelry fanatic and only every buy from small independent designers so I'm so happy to be making this purchase.' - A. 

'I absolutely adore my cuff. Thanks so much!' - A.M.

'This company rocks! Keep designing! xox' - B. 

'I’m know she will be thrilled with the necklace and special ‘extra’ gift you kindly included.' - D. 

'Love my necklace and so do other people.' - H. 

'Thank you for the lovely necklace. Always appreciate such compassionate crafters ;)' - H. 

'It is wonderful to see such skill and creativity. Thank you. Will be in touch again.' - J. 

'Franny and her team's service was exceptional. They bent over backwards to ensure the earrings I purchased worked for me. Very impressive. Plus I love her unique and meaningful jewellery.' - B. 

'Really unique pieces.' - G. 

'Nothing but glorious products and lovely people to be found here. Thank you for radiating your beautiful light in all that you do.' - C. 

The “cat” (ring) is “out of the bag” (on the finger).  She was thrilled.' - J.S. 

'She absolutely loves it!  She was so thrilled last night when she got it, and then this morning she said she was so glad Franny made it. And she loves the box, too!' - J.G. 

'I just got home and showed it to her sister. (Haven't shown her hers yet, as I'll wait until I give the main piece to H.) She keeps saying, "it's so pretty. It's so pretty." Haha, she says when she graduates she wants hers with opal as the feature stone.' - J. 

'I received the bracelet today and it fits perfectly! Thank you for making it a custom fit. It’s beautiful and a perfect addition to my collection.' - B.

'Love my necklace and so do other people' - A. 

'His wedding ring is so stunning!!!! We are obsessed with it. We are so grateful' - N. 

It is wonderful to see such skill and creativity. Thank you.' - J. 

'I love this unique and meaningful jewellery' - B. 

'The most perfect bracelet just arrived today. And thank you for the extra special rose-cut ruby to go w/ the green sapphire. I was already wearing the original cuff when I went to work this morning. How do you not feel like Wonder Woman in bold and strong cuffs like these? Thank for all the love you put into these and I really appreciate your even lovelier customer service. This is how I know you really love what you do. I look forward to all my future known and unknown pieces with you. I feel like we have many more stories to tell through your jewelry and I can't wait to see them eventually.' - L.

'I was completely surprised by the artfully wrapped gift box. The box was so lovely that I had to take some photos before I opened it. When I opened the box, I was awestruck and very touched by my amazing moon necklace. Memories of my grandfather had flooded my consciousness with the 50th anniversary of the walk on the moon this past weekend. My grandfather had always spoken with me about the moon and the stars in the evening sky. I think about him when looking out in the night sky. Sitting with my grandfather watching a man step on the moon was so incongruous to the mysteries in the sky my grandfather shared with me as a small child.  Your necklace embodies the connection I had with my grandfather. Thank you for your generous spirit. Warmest regards. - M.C. 

'O. M. G. Thank you so much for my lovely ring and necklace they are perfect!  Not to mention beautiful of course!  I’m so thrilled. I’m wearing them to work today to show them off. Thank you also for the lovely studs. They are totally my style.' J.T.

The pieces you sent were beautiful! If I ever post them on Instagram I'll be sure to tag you.' - T.R.

'Thank you SO much for my new beautiful piece!  My other cuff with the tourmalines and emeralds is still wearing well!  I'm excited to stack them or wear them on opposite wrists!' - S.K.

'This is a belated thank-you!!! I have been deployed in the field for work, and was absolutely delighted to finally come home to my treasure this week! The bow necklace is just perfect - exactly what I wanted - and my goodness, was I ever surprised by the bonus earrings - they are gorgeous, and I will add, compliment several other pieces I have perfectly. Thank you so much!' - S.R.

'I just received my cuff bracelet and absolutely love it! Thank you for sizing it to fit my small wrist, and thank you for the gift you gave me as well. I love the whole concept behind your jewelry designs; that they are hand formed ( l am an artist, too), and appreciate that your work is so unique, as well as being socially, environmentally, and morally reasonable. I also love that l am supporting a Canadian artist. :) This bracelet will pair nicely with my bow necklace which l also adore, as well.' - M. 

'Gorgeous Cuff. Stunning. Well made and unique. I wish Free People would carry more from this line. Worth the splurge. More beautiful in person than in the photographs. I would recommend this product.' - Free People Customer 

'She loves the ring! Thank you so much for all of your effort in creating this one of a kind artwork. She tells me she will posting it on social media and will be tagging you.' -W. 

'Thank you again, I love my necklace. Wore it yesterday!' -A. 

'I gave P. the cuff you made for her - she loves it and is so grateful!  She put it on right away and is so happy to be wearing your work again!' -S. 

'We both love our beautiful pieces of your work. I wear my bell often and C. has told me about the wonderful praises she gets for your rings when she wears them, which is most of the time.' -L. & C. 

'Hello!! The cuff from you guys that I have (and wear everyday of my life) fits pretty perfect' -J.S.

'The Rainy Day cuff I bought last year was for my mom and it is beautiful! She loves it and wears it all the time. I've wanted one too ever since, so I'm really excited for the cuff I just ordered!' -I.N. 

'I really liked that bangle you included in my last order! I see one of the model stacked them above her cuff for a really nice look. I wish I could afford a couple more lol.' - T.R. 

'I adore it! The background patterning is fantastic and the stones set so beautifully. I am in love with every one of my cuffs as they are each different, with so much individual personality. Though bold, they are also very comfy to wear, and they give me so much pleasure to examine and admire. Especially great in long work meetings! What an amazing gifted artist you are, and how delighted and thankful I am to have come upon your work at ABC in NYC. Thank you again, and I know I'll be adding to my collection again soon. Also, am finding that Ebay boxes that house multiple watches are wonderful for storing your beauties. Am already on my second one!' -W.J.

'My friend is literally over the moon about her pendant. She was speechless when she saw it and that is saying a lot if you knew my friend.I think it’s lovely and was so happy to give it to her.' -K. 

'Your package arrived and my friend is going to love it. A combination Mother’s Day/Birthday gift and it is perfect.Thank you so much.' -K.L. 

'I was able to buy the Truth is Beauty Ring from Moorea Seal here in Seattle. I am so in love with it and can't wait to wear it for the rest of my life!' -N.H.

'I love my pieces as much as ever. I always get compliments, especially on my After the Rain cuff. :)' -J.D.

'This is so unusual and stylish. I love it.' -Nordstrom Customer

'Hello. I received the moon necklace and absolutely love it. It is even more beautiful in person. The earring as well. Such beautiful work.' - M.J.

'Spiritual and Bedazzling. WHAT a beautiful and wondrous piece of jewelry! The combination and play of gemstones against the sparkling, textured background changes with the light. It possesses so much life and treasure chest beauty, and yours will be unique. Highly recommend!!' - Free People Customer

'I love my Franny pieces (my new daughter-in-law does too).' - Ms. M. 

'The Bow necklace arrived and it is just beautiful! Thank you for adding the initials to the back.' - A.

'I love wearing the bracelets. They go with everything and are unusual, can be dressy or casual, are quick to grab and put on, and don’t snag on my knits!!' - A.M.

'The Colors We Saw in Paris ring is super fab. I wear it everywhere. It may be a statement ring, but an everyday statement for sure.' - J.

'I got the necklaces on Monday which was my birthday. I’m absolutely obsessed with them. I love them both. Thanks so much.' - M.F.

'Your jewelry gives me such joy to admire and to wear. There’s so much life to each piece, and oh my, those sapphires in the Rainy Day cuff are amazingly pretty and vibrant!' - W. 

'She loves her pieces :)' - J.M. 

'Thanks so much for working with J. to put together another beautiful piece. It's perfect, such a nice way to celebrate our new little man.' - K.M. 

'She is not only wearing one of your bracelets but has told me that your jewelry is her favorite collection she has seen in a very long time.' - E.G. 

'I received the earrings just in time despite historic snow in Seattle, a city which truly can not handle snow. Which I completely attribute to you and the commitment to getting it here on time – even upgrading my shipping without charging me extra. I cooked her a nice dinner at home and stashed them under her napkin with a card. You must understand we traditionally don’t celebrate valentines day so this was truly a surprise and something special, and she absolutely loved them! And to include the bracelet for free just made me look like I really thought it all through – I got props for that too, although it was all due to you and you going above and beyond. I can’t thank you enough. It was really a valentines day to be remembered. I should also say that the earrings were just as beautiful in person as they were online. It is truly beautiful and delicate, even poetic work. Thank you so much again for everything!' - H.Z. 

'I never wore bracelets before Franny’s and this will be my 4th. Everything about them is wonderful.' -W. 

'Loving this cuff so much, and when not wearing it brings me joy just to see it on my nightstand. Will take very care of this magical piece. My next order will be the Rainy Day 5 for another color combination option. The weight, scale, and gemstone interplay of this series are exquisite.' - Ms. J.

'I love my necklace!  It is beautiful and I can tell it is made with love :) I look forward to ordering more of your masterpieces in the future.' - O.

'Hi Franny.  Just wanted to let you know that my daughter was thrilled with her rings (plus they fit perfectly)!  I explained to her that we can add to them over the years with other rings, so expect to see us again.' - C.R. 

'I just received the ring and bracelet and oh my goodness I love them!! Thank you so much!! The ring size is perfect (it’s so dainty and goes perfect with my current bracelets - I love it so much!).' - L.Y.

'I LOVE my moon necklace! And LOVE the extra goodies added in! Thank you!' - J.T.H.

'The ring is perfect. Better than I could have ever hoped for. I cannot wait to marry my husband and wear it every day.  And thank you so much for the earrings.  I am going to wear them on my wedding day.' - J.B. 


OH. MY. GOD!!!!! This is MORE BEAUTIFUL than I'd ever dreamt it could be. Truly. I LOVE the colors, the stone sizes, the arrangement, the metal. Everything about it is exquisite!! WOW. Thank you so very, very, very much. And thanks for making my weekend full of anticipation. Wishing you a splendid weekend and I'll definitely be back when I've saved up enough for my next Franny E. Have been admiring your goddess Muses.' - W.J.


Hi there!  I recently purchased a bracelet and absolutely adore it!  I can't even describe it, but it exudes this lovely feeling of light and hope and joy.  The melding of the two metals is mesmerizingly beautiful.' - J.

'The bracelet is actually a gift to myself, and it is lovely. Even more stunning in person :)' -L.

'I ordered a Truth is Beauty ring and I LOVE it!!!' - E.D. 

'Ah amazing! I got the ring and the lovely necklace! I love it so much!! :) So pumped! Now to decide which finger to wear it on :)' - S.E. 

'N. is still in love with her ring and the feedback we are getting is great.  We got married 4 weeks ago now so it’s in its final form.' - J.M.

'Gave the necklace to B. last week and she loved it! She is a huge fan of the silver inset and really likes all the different chains. I can't be thankful enough. I scored major points on this one as a boyfriend!!!' - C.L.

'The necklace is beautiful and my mother loved it.' - K.

'My sister loved and kept the ring. The size was the right one and she already wore it a few times... I guess I'll have to buy one for myself at some point :-)' - C.M.C.

'Love it and everyone is noting it and asks where I got it.' - A.S.

'Hello, Franny!  I just wanted to let you know that J. and S. absolutely loved their key necklaces!  I noticed they both wore them a lot over the holidays.  I was so excited when they were opening their boxes I almost jumped out of my skin. Anyway, thanks so much. All the best.' - C.R.

'B. and I love our best-friend rings!!!' -K.S.

'S. loved the necklace and I was a Valentine's Day hero. Thanks again for the special gift.' -B.F.

'Hi!  Your work is gorgeous. My husband and I saw your cuff when we were out having breakfast and reading the paper. I spotted it immediately, had my husband take a photo with his iPhone and requested one for my birthday which isn't until September lol.' - J.H.

'I am absolutely LOVIN my Franny piece!  I can hardly wait to go home and show my husband! Thank you so much.  I have already received compliments!' -S.O.D.

'I love the necklace.  It just kind of jumps onto my neck and nestles there. :) And aquamarines are stones of courage and transformation!' -L.M.

'I have several Franny jewelry that I wear daily almost like a tattoo, it's handmade and natural inspired like storm, water, galaxy, rainbow and green green grass. This is kind of statement piece. I can't not wait for my new orders to come. I know it's going to be gorgeous. This piece I see a storm but the sun start to coming out. There is hope just wait for the storm goes away my friends.' -K.L.

'J. received her ring and she is thrilled with it.' -J.T.

'Dear Franny, "Work is love made visibleand I feel so lucky to have and wear some of your beautiful work. I wanted to write to thank you for sending me the generous extra gift of your Shine Bright Don't Burn necklace. I discovered your work in September at a store and took home three pieces: Elizabeth III (I think it's on your Instagram!), She Sits by The Ocean, and Truth is Beauty is Truth. This past Sunday, I purchased: Rain Past Rain Present Rain Future, the 10 stone opal burst, and a seven stone burst (I'm unsure of the stone). Rain Past Rain Present Rain Future felt extra special because of the 12-days of smoke we struggled with from The Woolsey and Camp Fires. I live in Sausalito the little anchor town of the Golden Gate Bridge and I do sit by the ocean as often as I can. I was so excited and surprised to receive Shine Bright Don't Burn. As most people do, I've been mending a broken heart. for some time (too much time I think) Your gift was the first I've received since 2011. Thank you, Franny. I felt connected and I am for sure Shining Bright. When things slow down from the busy season, I was wondering if you might be able to take a personal order from me.' - C.B. 

'My Mom loved it! Thank you so much! – K.O.

'The necklace worked out great with the dress and was perfect for the wedding. I've worn it quite a bit since then as it's pretty versatile, and I like the organic look of it.' - P.L.

'Love my new necklace, I wear it every day, and it is so pretty.' -P.

'She Loved it (my wife)!! It was a great surprise! And she (my assistant) loved it!  Thanks, Franny.  I’ll shop again.' - F.J. 

'Thank you, Franny ... and thank you for the wonderful creative work you do ... take care and I am sure we will buy again!' -C.& D.

'The earrings are beautiful!  Wearing them is part of the fun because they are so light and hang perfectly.  I have had many compliments on them.' - W.B.

'I wanted to let you know that K. and I are enjoying our Franny E necklaces.  We have had many compliments on the pieces and are spreading the word about the work.  The shopping experience was the highlight during the season!' - W.B.

'Just gave my wife a piece (locket) of your jewelry last week for an anniversary. She loved it.' - T.A.

'They liked the pieces a lot. Thank you for doing such an amazing job on such a short window of time. Much appreciated!!' - T.L. 

'My sister loved her bracelet and I’m delighted because she’s very picky! As far as I know, she hasn’t taken it off since the day I gave it to her, so she clearly loves it.' -C.R.

'We received our piece and it's gorgeous!!' - D. 

'S. loved her bracelet, especially the unique design, the gemstones, and the myriad of marvelous details. Thank you so much for the care you put into this custom piece of jewelry.' - V.S.

'H. and I just got married. We had a perfect day. We were both delighted to use your rings as our engagement/wedding rings.' - N.& H. 

'My mom absolutely loved the bracelets!! They are beautiful. I wanted to send a message after the rush and chaos of Christmas. I will be ordering again for sure.' - L.S.

'I fell in love with your work at ABC where they also love your work and such enthusiastic showers of it.' - W.J.

'Thank you Franny for all you have done to take care of us and make us feel special. J. and I were just talking about how impressed we have been with your attentiveness and care. In the world of wedding rings, I know that this is not a very substantial order, but you have made it seem like you value it just the same. That says a lot about you. Warmest wishes.' - L. & J. 

'OMG!! I love them so much!!! Thank you!l thank you! I can’t wait until August and I can wear them all. Although I am wearing them all right now, haha. I’ll be sure to get some great photos for you at the wedding as well. Thanks so much!' - B.M. 

'E. loved her bracelet! She was absolutely thrilled when she opened it !!!!! and it looks gorgeous on her wrist. The fit is perfect. It was so nice to give her something so special for her 20th Birthday. Thank you for making it so amazing and extra special.' - C.M. 

'Thank you so much for your kind reply. I wanted to follow you on social media to have your business “pinned” so I can reach to you when I can afford some of the stunning pieces you have. I know you do custom orders and I’m 100% sure I will order something from you in the future. I want you to know that I work in the fashion field (I’m a fashion buyer) and the “emotion” I’ve gotten seeing your product is something that I’ve felt very little times, only when something is really special and different and trust me, I see a lot of stuff every day. Maybe you see this email it as something crazy, but the beautiful emotion your brand has provoked me deserves it!! Kind regards' - M.L. 

'My ring is here, hallelujah! It’s glorious. Thank you.' - L. 

'She said yes! Thanks again, Franny, for everything. She spent all day looking at the ring and telling me it's perfect. She loves the emerald and the overall style and is happy with the fit. The wedding is at least a year off, but we'd like to buy the wedding bands from you too when we get the date and budget sorted.' - K.O.

'I just received it in the mail a couple of days ago. I am very happy with it.  We are giving it to one of our daughters as a Christmas gift.' - L. 

'The Moons are amazing!  One is mine and it’s incredible.  One went to M.'s girlfriend... he gave it to her this past Friday for her birthday and she cried... he engraved the back with their date.  The third moon is waiting to be gifted : ) Thank you too for the sweet free gift... appreciated.' - S.B.

'Got the rings on Tuesday and I love them!!!! J. works out of town currently so he hasn’t physically seen his or tried it on. Mine fits great and is exactly what I wanted. I love how simple it is. Thank you so much again. It’s lovely. Will also Instagram the crap out of them on our wedding day.' - A.I. 

'I love love love my ring and my half moon pendant necklace! I've been dying to get the cuff and am very excited! Thank you!' - Y.T.

'You’ve done an amazing job on the rings for both of my goddess daughters. I gave K. her custom “music” ring last night and she loves it.  I will give M. her “rainbow” ring tomorrow evening. I deeply appreciate the care and craft you invested in each of the rings. Thank you. As for me, I’m wearing my lovely Franny ring even as I write this.' -V. 

'Received my moon today and I love it.  I am not a big jewelry wearer but this is the one adornment I will be wearing. Thank you, it's great!' - A.M.

'First I just wanted to say that I love all your pieces. I was thankfully in a cute lil boutique on travel and bought my ring Shine Bright which I have had for about a 2 years now. A couple of months ago I went and found the Truth is Beauty ring in which fell in love with.' - M.C.

'Just a note to say how beautiful my Franny E pendant is.' - L.R.

'My daughter was thrilled with her rings (plus they fit perfectly)!  I explained to her that we can add to them over the years with other rings, so expect to see us again.  Thanks again.' - C.R. 

'The bracelet was a gift to myself, and it is lovely. Even more stunning in person :)' - L.M.D.

Goods have been received today. Thank you for looking for a stone of opal of a necklace. It was perfect with the blue beautiful color. The bangle is also fashionable and cool. A flower of a cherry tree is in full bloom and Japan is a good season. Necklace and bangle I'll put on and go out.' - Y.S.

'We received J.'s ring. He LOVES it and it fits him perfectly. Thank you for creating a beautiful ring that will have so much meaning to us for years to come.' - L.H.

'Hi got the ring. It's beautiful!' - Y.T.

'Got my necklace. As always love it.  Thanks also for the surprise...always so kind.' - J.G.

'I'm wearing it now, its beautiful and i loved the bracelets. I appreciate everything you did!' - A.C.

'My mother absolutely loved it. She also loved the woman earrings with the diamonds. She started crying when she read the poem that accompanied them, so I would say it was an overall great success! Thank you soo much for getting those to her in good time.' - B.L.

'Hello! Just a quick email to say I love my pieces!' - K.D.

'We love your stuff Franny... it really is my favorite <3 And people must feel like they have bought an heirloom when they buy one your pieces - it feels like it was made with love and care.' - J.

'Just got my happy mail!!!! Thanks so much for making me a gorgeous piece! The earrings are unbelievable too! I’m sure I’ll “have to have" something real soon.' - C.S. 

'Thank you so much. We got the necklace & it is beautiful! My daughter loves it.' -B.

Hi Franny, we loved "discovering you!"  I have worn both pieces numerous times since Thursday and have had a great deal of compliments on them. We look forward to following your passion in this realm and will be sure to check in to see what's new.' - D.A. 

I can’t tell you how much I love the cuff you made for me. The stone shapes and delicate blend of milky alternating with sparkling sapphires are beautiful beyond words. And all against that finely textured background.' - W.